Grievance Policy and Procedure


One of the most common concerns raised by Officers of Administration around campus is the absence of a clear, easy-to-use grievance process.  It is critical that OAs have a meaningful mechanism to raise concerns about their workplace or challenge decisions that are violations of established policies or procedures.  OAs have been covered by the faculty grievance policy (see link below) that is cumbersome and does not adequately serve the unique needs of OAs. 

The OA Grievance Policy and Procedure was built from the ground up to reflect the needs of OAs.  The goal is to provide a transparent and logical process for OAs to grieve matters related to their terms and conditions of employment. 

Key Elements:

  • A wide-range of circumstances and situations in which an OA may file a grievance.
  • Clear timelines associated with filing a grievance and managing each step of the grievance process. 
  • OA grievances are elevated through the OA’s organizational leadership in close consultation with HR, eliminating the old process by which administrative OA grievances were handled by academic leadership.
  • A strong statement prohibiting retaliation against those who file grievances or who are otherwise involved in the grievance process.