The university's insurance benefits include provisions for assistance while you are traveling. Descriptions of coverages during both domestic and international travel are provided below.
Domestic Travel
Medical Insurance
If you are enrolled in the PEBB Statewide Medical Plan, your benefits include coverage for both emergency and non-emergency health care in all 50 states. This includes enrolled retirees who have relocated and dependents living away from home. For emergency care, please go to the nearest emergency room. To find providers for non-emergency care, go to the Providence website, click on "Find a Provider," and enter the ZIP code of the location you will be traveling to. If you need assistance finding a doctor email Providence at pebb.help@providence.org .
If you are enrolled in the Providence Choice Plan, non-emergency services will be covered at the out-of-network rate. Urgent and emergency services will be covered at the in-network rate. Please contact Providence at 1-800-423-9470 for additional information.
If you are enrolled in Kaiser Permanente, contact them for information on medical or dental care outside of the service area, 800 813-2000.
Dental Insurance
If you are enrolled in an Delta dental plan, you can find a participating dentist outside of Oregon with the Delta Dental website or by calling ODS, 800-452-1058.
If you are enrolled in the Willamette Dental Plan, you may seek treatment from any dentist for a dental emergency that occurs while traveling outside of a 50-mile radius of any participating provider office. A written request for reimbursement must be submitted to Willamette Dental within 6 months of the date of service. The written request should include your signature, the attending Dentist’s signature, and the attending Dentist’s itemized statement. Additional information, including X-rays and other data, may be requested by Willamette Dental to process the request. You will be reimbursed up to the out-of-area reimbursement amount less any copayments. If you are within a 50 mile radius of a Willamette Dental clinic, call 1-855-4DENTAL.
Travel Assistance Services by The Standard
All members covered by the employer's basic life insurance are eligible for travel assistance services from The Standard. If you or a dependent becomes ill while traveling 100 or more miles from home, the program offers a range of assistance at no cost. Click on Program Description for additional information.
International Travel
Medical Insurance
Will you or one of your covered family members by traveling outside of the United States sometime soon?
If you are enrolled in the PEBB Statewide Medical Plan you'll be glad to know you and your covered dependents will still be covered at the in-plan level for medically-neccessary services. Additional information is available online at https://healthplans.providence.org/members/member-groups/pebb/statewide-...
If you are enrolled in the Providence Choice plan you and your covered dependents will be covered for urgent and emergency services only.
As part of your preparations for international travel, PEBB Statewide and Providence Choice members please call Providence Customer Service number at 800-423-9470 and let them know that you will be out of the country. This will streamline our efforts to assist you with any claims you may need to make during that time. Also, prior to travel you may want to download our international claim form (PDF).
If you are enrolled in Kaiser Permanente, contact them for information on medical or dental care outside of the service area, 800 813-2000
Dental Insurance
If you are enrolled in a Delta dental plan and you need dental services outside the U.S, you'll need to pay any claims yourself, request a detailed receipt, including procedure codes, and seek reimbursement from ODS when you return. You may request claim forms by calling ODS, 800-452-1058.
If you are enrolled in Willamette Dental plan, you may seek treatment for a dental emergency from any dentist outside of the U.S.. You'll need to pay the claim, submit a written request for reimbursement along with proof of payment within 6 months of the date of service.
Travel Assistance Services by The Standard
All members covered by the employer's basic life insurance are eligible for travel assistance services from The Standard. If you or a dependent becomes ill while traveling in a foreign country, the program offers a range of assistance at no cost. Click on Program Description for additional information.
University Business
If you are traveling internationally on University business, please visit the University of Oregon Office of Risk Management website before you leave.
