Employee Onboarding Portal: Get Started Page

This page represents the Get Started web page in the MyTrack Onboarding Portal viewable by new UO employees throughout the onboarding process. This is intended to offer HR Partners and supervisors an inside look at the content being provided. This page was last updated on: 04/23/2024

First Things First: Get Connected to UO technology, Get to Know your benefits, and Go To Orientations


Get Connected to UO Technology

UO employees use email, DuckWeb, and a variety of other technology resources. 

Login Information

  1. UO ID Number and Personal Access Code (PAC) to access DuckWeb*
    New employees will receive an email notification with instructions on how to access their UO ID and temporary PAC.

    *DuckWeb is a secure website that interfaces with the university's central administrative system. DuckWeb allows access to payroll data and personal information (such as earning statements, direct deposit details, and tax forms). Faculty use DuckWeb to obtain class lists and for grading. 

  2. Duck ID and Password to access email, Canvas, and other campus services
    PLEASE NOTE: Unless your hiring department reserves a Duck ID for you, the available choices for the Duck ID are auto-generated. If you have any concerns about the available options, please contact your hiring department BEFORE claiming your Duck ID.  Once claimed, Duck IDs cannot be changed. 

    Visit the Service Portal for instructions on How to Claim Your Duck ID. The Duck ID is the first part of your UO email address followed by uoregon.edu.

    3. DUO Two-Step Login to access Banner and other campus services

For more information on technology access, see the IT Service Portal.

Assistance with Technology Logins

  • For assistance with the UO ID number, contact your hiring department.
  • For assistance with the PAC, contact Human Resources, 541-346-3159.
  • For assistance with the Duck ID, submit a ticket through the Duck ID accounts page of the UO service portal.


Your Duck ID is your email username. UO email addresses follow this format: duckid@uoregon.edu. The UO offers web-based email access at uomail.uoregon.edu. Visit the All About Email at UO for more information.

ID Card

New employees may obtain a UO ID card at the UO Card Office in Room 12 of the Erb Memorial Union (EMU).  Room 12 is on the lower level, adjacent to the Union Market. Your hiring department can assist with the documentation required.  Please bring conventional photo ID (driver’s license or passport) and your UO ID number that begins with "95."  For more information, see the card office website at uocard.uoregon.edu.  Their phone number is 541-346-3113.  If your ID card will be used for building access, contact your hiring department for the required information for proximity access.

Get to Know Your Benefits

The University of Oregon provides a competitive benefits package to all eligible employees that includes options best suited to their needs and the needs of their family. The insurance benefits, wellness programs, retirement plan choices, and other services offered are a sizable amount of an employee’s overall compensation and important factors in encouraging a healthy work-life balance at the UO. Our New Employee Benefits Resource Center provides detailed information regarding the benefits listed below.

If you are eligible for benefits (0.50FTE or more), you have 30 days from your date of hire to select and enroll in the UO benefit program. Coverage is effective the first of the month following your online enrollment or submission of enrollment forms to the UO Benefits Office.


The University of Oregon offers, to all eligible employees, a Core Benefits Package which provides medical, dental, vision and life insurance coverage. Benefits are extended through the Public Employee Benefits Board (PEBB) and are intended to offer employees comprehensive coverage with a variety of options to meet individual employee needs.

Explore the UO core benefits package on the HR website: UO Group Insurance

Retirement Savings

University of Oregon (UO) employees have several retirement plan options. Two voluntary retirement savings plans and two pension plans offer a broad range of choices to work toward a comfortable retirement.

Learn more about your retirement plan options on the HR website: Retirement Plan Options

Time Off

The university is committed to providing employees with time to rest, relax, recharge, and tend to personal responsibilities through university scheduled holidays, vacation time, sick time, and other types of leave. For details, including eligibility and accrual schedules, which are based on employee classification, visit the Employee Leaves webpage on the HR website.

Other Benefits and Services

Take a look at the Summary of Benefits and Summary of UO Services, and the Work-Life Resources webpage to discover other benefits and services available to you as faculty and staff at the University of Oregon.

Go To Orientations

Human Resources offers orienations as part of your onboarding process. Sessions require registration. Visit the New Employee Orientation Programs page for more information.

Other Important Considerations

Learning & Development

The university extends its commitment to continuous learning to its faculty and staff. There are many professional development opportunities available for you to expand your knowledge and skill set and help you thrive in an organizational culture of innovation and change.

Visit Learning and Development to explore classroom and eLearning opportunities available to UO employees.

Note: Some sections of this website are not available until you have your Duck ID.


Authorization for appropriate and essential keys comes from the hiring department. See your hiring department for details on getting authorization and for the relevant key authorization forms. When these are completed and signed off, take the forms to the UO ID Card Services Office located on the ground floor of the Erb Memorial Union (EMU) by the Ticket Office to get your keys. A small deposit is required for each key.

For more information regarding the issuance of keys, please visit the Key Orders webpage.


Parking permits may be purchased online at transportation.uoregon.edu. Employees may login to the system using their Duck ID and password. 

Payroll Information

The university’s Payroll department shares information important to employees on the Payroll Information for Employees webpage. This page covers a range of topics including direct deposit, earnings statements, payroll tax information, and payroll contacts. It also provides quick links to a variety of external resources.

Transportation Options

The UO encourages everyone to consider alternatives to coventional car transportation. This includes bus service, car-pooling, car share, and of course, biking! For more information on all of the ways to get to campus, visit: transportation.uoregon.edu.

Employees have access to a free bus pass with Lane Transit District (LTD). Visit https://transportation.uoregon.edu/bus for more information.

Facuty Specific Considerations: Email and Canvas Access

Faculty (all types) will receive access to the services listed here up to 90 days prior to their start date: https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=32955#Faculty

Canvas is an easy-to-use web-based tool for hosting syllabi, assignments, grades, discussion tools, web conferences, quizzes, exams, and more. It is the university's enterprise learning management system.