FAQ: MyTrack for Applicants

How do I apply for a position?

To apply for most positions, click the “Apply Now” button in the top right corner of the job posting. If you have never applied in our system, you will be prompted to create an applicant profile in the applicant portal. If you have previously applied, you can return to your applicant profile by clicking “Sign In” on the right hand side of the Current Opportunities webpage. Once your profile is set up, you will use the same email address and password to log in to the applicant portal and apply for positions, manage applications, and view the status of your applications.

Some recruitments may direct applicants to other online application systems or external search firms. In these cases, the “Special Instructions to Applicants” section will describe the correct method to use to apply.

Where can I get assistance with viewing jobs or completing my online application?

From 8 a.m. to 5 p.m. weekdays, applicants can view jobs and get assistance completing an application at a kiosk in Human Resources at 677 East 12th Street (PeaceHealth North building), Suite 400. Other departments, such as Housing, may also offer assistance in departments in completing applications; see vacancy announcements for more information.

In addition, the Eugene Public Library provides computer and internet access, which can be used to view open positions and submit applications. The Library is located in Downtown Eugene at 100 W 10th Avenue and can be reached at 541-682-5450.

Can I submit a paper application or email my application materials?

No. Applications are submitted online; the University of Oregon no longer accepts paper or emailed applications or resumes. The University is committed to providing reasonable accommodations to applicants and employees who have disabilities and for sincerely held religious beliefs. To request accommodation in applying, please contact Equal Opportunity Specialist Martin Stanberry in the Office of Affirmative Action and Equal Opportunity at 541-346-2985.

Who can I talk to if I need more information on the job I want to apply to?

Please email uocareers@uoregon.edu (link sends e-mail) and your request will be forwarded to the appropriate individual.

Who do I address the cover letter to?

You may address the cover letter to the either the “Search Committee” or the “Hiring Manager.” Specific names are not required.

If there is no “apply now” button, how do I apply?

Specific instructions on how to apply can be found in the job advertisement under “Special Instructions to Applicants."

The system won’t accept my email and/or password. What should I do?

You can reset your password by clicking on the “Forgot your password?” link. To find the link, click the Sign In button on the applicant portal, enter your email address, click 'Login', select 'Login with Password', and click 'Forgot your password?' If you cannot remember the email address you used to create your profile, please email uocareers@uoregon.edu for assistance.

Please note that the University of Oregon changed application systems on October 18th, 2016, and previous login information does not work in the new system.

I clicked “Forgot your password?” and it didn’t send me an email, what should I do?

Please check your junk folder to see if the email is there; if not, wait 15 minutes and check your email again, as there may be a slight delay. The only way to reset your password is via email, so if you’re continuing to have problems, please contact uocareers@uoregon.edu to request assistance.

I want to change my cover letter or other submitted application materials; how do I do that?

Applications and application materials are not editable after they have been submitted, you will need to withdraw your application and reapply with updated materials. If applications are still being accepted for the position, you may log in to the applicant portal by clicking “Sign In”, then click the red “Withdraw” button next to the application you’d like to withdraw. Then reapply with updated materials. Your previous application and materials will not be saved, so you will need to complete all parts of the application again.

Updates to application materials are not normally accepted after an application deadline has passed. If there are significant changes to your experience or education that affect your qualifications for the job after the application deadline has past, please email uocareers@uoregon.edu to request assistance. Allowing updated materials to be submitted after the close of the deadline is at the discretion of the posting department.

I started an application, but didn’t submit it. How do I go back to finish my application?

Log in to the applicant portal by clicking “Sign In,” locate your incomplete application and click “Complete application”.

Most incomplete applications are deleted from the system within 4 weeks; if your application has been deleted and applications are still being accepted for the position, you will need to complete all parts of the application again in order to apply. If this was your only application in our job system, your account will be purged along with the incomplete application. To apply for future positions, you may set up your applicant account again using the same email address. 

If I started an application but didn’t submit it, can I still submit it after the posting deadline has passed?

As long as the position is still listed on the Current Opportunities webpage, it is still possible to submit an application. However, applications submitted after the deadline may not be considered; this will be at the discretion of the hiring unit.

How do I log back in to my profile?

You may log in to the applicant portal by clicking “Sign In". There are a variety of options you can selec from to access your account, including using the password associated with the account. 

How do I withdraw an application?

To withdraw an application, you can log in to the applicant portal by clicking “Sign In". Locate the application and click the red “Withdraw” button.

What time do jobs officially close?

11:55pm Pacific Time on the date listed on the posting, unless there is another time listed in the vacancy announcement. Applications must be completed AND submitted by that time.

How can I check the status of my application?

You can log in to the applicant portal by clicking “Sign In” and check the “Current Status”.

How long does it take departments to review applications? When will I know if I moved on in the search process?

Review time will vary depending upon a variety of factors, including the number of applicants, complexity of the position, and availability of the search committee members. We make every effort to notify candidates as quickly as possible, typically via email, as decisions are made throughout the interview process.  You can check the current status of your application by logging in to the applicant portal by clicking “Sign In”. Then, you can check the “Current Status” for the job.

What veteran form is needed to receive preference?

Typically, the DD-214 is required.  UO will provide you with a secure method to upload this document after you have completed your application and designated on the voluntary form that you are a veteran.  This allows us to review your DD-214, a sensitive document, confidentially and separately from your application materials. If you do not have a DD-214, please contact uocareers@uoregon.edu.

I’ve already submitted my DD-214 to document my eligibility for veterans’ preference for a previous application. Why am I being asked to submit it again?

Veteran’s Preference is applied on a job-by-job basis, which allows you to decide whether or not to request preference on every job to which you apply. You will need to upload your DD-214 or other accepted eligibility documentation every time you apply for a job and designate that you are a veteran or disabled veteran under the Oregon Veterans’ Preference statute.

How do I receive notification about new job opportunities?

Visit the current employment opportunities list and click the 'Subscribe to jobs' button. The next page will contain filters you can use to tailor your job mail alert subscription. After entering your email address and selecting your filters, scroll to the bottom and check the "I'm not a robot" box and then click the "Subscribe" button. Job Mail alerts are sent daily. Subscriptions never expire, to unsubscribe, click "Unsubscribe" at the bottom of any Job Mail alert email.