Workplace Harassment & Discrimination Prevention Training FAQ

  1. What do I do if I get a pop up blocker message when I try to load the training? 
  2. Who is required to complete the training?
  3. When am I expected to complete the training?
  4. How do I access the training?
  5. What do I do if the training is not located on my development plan?
  6. Why can I not log-in to MyTrack?
  7. I need assistance accessing MyTrack. Who can I contact?
  8. What do I do if the training is not located on my development plan?
  9. How do I verify that I completed the training?
  10. I completed the training, but it is not showing as complete on my MyTrack development plan. What should I do?
  11. After clicking on a hyperlink in the training, the training just reloads the same slide. What should I do?
  12. I clicked the correct answer in response to what to do if someone is harassing you, why does the training indicate I answered it incorrectly?
  13. I am having technical issues with the training, who do I contact?
  14. What should I do if I do not have access to a computer?
  15. How do I get assistance with my accessibility needs?
  16. Will I be paid for completing the training?
  17. Where can I access additional resources or information?

What do I do if I get a pop up blocker message when I try to load the Training?

In most browsers, selecting the 'Launch Course' button beneath the pop up blocker error message in MyTrack will load the training. 

Alternatly, you can override the pop up blocker by holding down the Ctrl key while you select the Launch Course button.

Who is required to complete the training?

All active faculty, officers of administration, classified staff, and graduate employees are required to complete the training. Student employees and certain temporary employee groups are not required to take this training, but are strongly encouraged to do so.

When am I expected to complete the training?

As part of the university's continued commitment to maintaining an environment free from discrimination, harassment, and retaliation all existing faculty, staff, and graduate employees have until March 25, 2022 to complete the training. New hires should complete the training within ninety days of employment. Employees will then be expected to complete the training every two years throughout their employment.

How do I access the training?

The training can be accessed through MyTrack. Chrome is the preferred browser.

The training is also accessible through MyTrack by searching for “harassment and discrimination” in the learning library or through your development plan. If you still cannot access the training, please email mandatorytraining@uoregon.edu.

What do I do if the training is not located on my development plan?

You can access the training directly: Go to training. Your completion will be automatically tracked on your development plan regardless of how you access the training through MyTrack. 

Why can I not log-in to MyTrack?

Only active University of Oregon employees can access MyTrack. If you are an active employee, make sure you are using the correct DuckID and password. 

If you were recently hired, please verify with your HR partner that you are an active employee in Banner. In addition, there may be a slight delay between filling out your hire paperwork and gaining access to MyTrack.

If you have any questions, please reach out to mytrackhelp@uoregon.edu.

I need assistance accessing MyTrack. Who can I contact?

Please email mytrackhelp@uoregon.edu for assistance.

How do I verify that I completed the training?

You can verify any training status from your development plan. To find out if you completed the Workplace Harassment and Discrimination Prevention training:

  1. Log-in to MyTrack, select "About me" from the main menu, and then select "Development plan" from the drop down menu.
  2. Select the “Completed” tab. If the Workplace Harassment and Discrimination Prevention training is listed, MyTrack has tracked your completion.

I completed the training, but it is not showing as complete on my MyTrack development plan. What should I do?

Relaunch the training and ensure the last slide fully loaded prior to closing the window (you should see a messafe that indicates you have completed the course and instructs you to close the window).Close the training window and wait until MyTrack records your completion (you should see a green smiley face). You can then verify your completion status by viewing you development plan. 

If the issue persists, please email learning@uoregon.edu.

After clicking on a hyperlink in the training, the training just reloads the same slide. What should I do? 

This issue occurs because the link opens a new brownser window and requires the user to navigate to the training window. 

PC Users: Navigate back to the training widow by pressing Alt+Tab. Continue holding the Alt key and tab through the preview windows to select the training window.

Mac Users: Control and click with your mouse on the Chrome icon and select the training window.

I clicked the correct answer in response to what to do if someone is harassing you, why does the training indicate I answered it incorrectly?

This question is a bit tricky. Note that it is asking for an inappropriate response. The correct answer is the wrong response to this situation.

I am having technical issues with the training, who do I contact?

If you are experiencing technical difficulties, please email mytrackhelp@uoregon.edu for assistance.

What should I do if I do not have access to a computer?

Contact your unit’s Human Resources representative to discuss alternative arrangements.  If you are unsure of whom to contact, please contact learning@uoregon.edu.

How do I get assistance with my accessibility needs?

The University of Oregon is committed to ensuring all employees are able to view and access the training. If you need an accommodation or have accessibility needs, please contact learning@uoregon.edu.

Will I be paid for completing the training?

The training is a work-related task, and employees will be paid for the time it takes to complete the training. Please contact your supervisor to make arrangements for completing the training.

Where can I access additional resources or information?

If you are interested in learning about other forms of training, please submit a training request form

  1. Pin Google Chrome to your task bar.
  2. Restart the training.
  3. When you link to the external site, instead of navigating back to the training using the tabs on your browser, hover your mouse over the icon for chrome on the taskbar. A thumbnail image of the training should pop up. Clicking on the image of the training will return you to the course.