Workplace Harassment & Discrimination Prevention Training FAQ

  1. What do I do if I get a pop up blocker message when I try to load the training? 
  2. Who is required to complete the training?
  3. I'm leaving the university or retiring before the due date for this training. Do I have to complete it?
  4. When am I expected to complete the training?
  5. How do I access the training?
  6. What do I do if the training is not located on my development plan?
  7. Why can I not log-in to MyTrack?
  8. I need assistance accessing MyTrack. Who can I contact?
  9. What do I do if the training is not located on my development plan?
  10. How do I verify that I completed the training?
  11. I completed the training, but it is not showing as complete on my MyTrack development plan. What should I do?
  12. After clicking on a hyperlink in the training, the training just reloads the same slide. What should I do?
  13. I am having technical issues with the training, who do I contact?
  14. What should I do if I do not have access to a computer?
  15. How do I get assistance with my accessibility needs?
  16. Will I be paid for completing the training?
  17. Where can I access additional resources or information?

What do I do if I get a pop up blocker message when I try to load the training?

In most browsers, selecting the 'Launch Course' button beneath the pop up blocker error message in MyTrack will load the training. 

Alternatly, you can override the pop up blocker by holding down the Ctrl key while you select the Launch Course button.

Who is required to complete the training?

All active faculty, officers of administration, classified staff, and graduate employees are required to complete the training. Student employees are not required to take this training, but are strongly encouraged to do so.

When am I expected to complete the training?

As part of the university's continued commitment to maintaining an environment free from discrimination, harassment, and retaliation all existing faculty, staff, and graduate employees must complete the training annually. New hires should complete the training within ninety days of employment. 

The current deadline to complete the training is January 29, 2025

I'm leaving the university or retiring before the due date for this training. Do I have to complete it?

Yes. This is a required training for all employees, even those who are leaving the UO soon. The training offers necessary resources for the remainder of your time with us and covers important changes to your reporting responsibilities. If a student or employee discloses to you that they've experienced harassment or discrimination, you likely have a new responsibility to report as long are you are a UO employee.

How do I access the training?

The training can be accessed through MyTrack. Chrome is the preferred browser.

The training is also accessible through MyTrack by searching for “harassment and discrimination” in the learning library or through your development plan. If you still cannot access the training, please email mandatorytraining@uoregon.edu.

What do I do if the training is not located on my development plan?

If you can't find the training on your MyTrack development plan, you can access it directly by searching for it in MyTrack (or use this direct link). Your completion will be automatically tracked on your development plan regardless of how you access the training through MyTrack. 

Why can I not log in to MyTrack?

Only active University of Oregon employees can access MyTrack. If you are an active employee, make sure you are using the correct DuckID and password. 

If you were recently hired, please verify with your HR partner that you are an active employee in Banner. In addition, there may be a slight delay between filling out your hire paperwork and gaining access to MyTrack.

If you have any questions, please reach out to mytrackhelp@uoregon.edu.

I need assistance accessing MyTrack. Who can I contact?

Please email mytrackhelp@uoregon.edu for assistance.

How do I verify that I completed the training?

You can verify any training status from your development plan. To find out if you completed the Workplace Harassment and Discrimination Prevention training:

  1. Log in to MyTrack, select "About me" from the main menu, and then select "Development plan" from the drop down menu.
  2. Select the “Completed” tab. If the Workplace Harassment and Discrimination Prevention training is listed, MyTrack has tracked your completion.

I completed the training, but it is not showing as complete on my MyTrack development plan. What should I do?

Relaunch the training and ensure the last slide fully loaded prior to closing the window (you should see a message that indicates you have completed the course and instructs you to close the window). Close the training window and wait until MyTrack records your completion (you should see a green smiley face). You can then verify your completion status by viewing you development plan. 

If the issue persists, please email learning@uoregon.edu.

After clicking on a hyperlink in the training, the training just reloads the same slide. What should I do? 

This issue occurs because the link opens a new browser window and requires the user to navigate to the training window. 

PC Users: Navigate back to the training widow by pressing Alt+Tab. Continue holding the Alt key and tab through the preview windows to select the training window.

Mac Users: Control and click with your mouse on the Chrome icon and select the training window.

I am having technical issues with the training. Who should I contact?

If you are experiencing technical difficulties, please email mytrackhelp@uoregon.edu for assistance.

What should I do if I do not have access to a computer?

Contact your unit’s Human Resources representative to discuss alternative arrangements.  If you are unsure of whom to contact, please contact mandatorytraining@uoregon.edu

How do I get assistance with my accessibility needs?

The University of Oregon is committed to ensuring all employees are able to view and access the training. If you need an accommodation or have accessibility needs, please contact mandatorytraining@uoregon.edu.

Will I be paid for completing the training?

The training is a work-related task, and employees will be paid for the time it takes to complete the training. Please contact your supervisor to make arrangements for completing the training.

Where can I access additional resources or information?

If you are interested in learning about other forms of training, please submit a training request form