MyTrack--FAQs for Users Assisting Applicants

How do I upload documents to my application? (For example, a resume, cover letter, or supplemental questions)

Depending upon the job you are applying for, at some point in your application you will be given an opportunity to upload documents.  You will see three stacked boxes.  The top box says “Upload File” and can be used to upload a file saved locally on your computer or a thumb drive.  The next box says “Dropbox” and can be used to upload a document saved with that service.  The third box says “Google Drive” and can be used to upload a document saved via Google’s cloud storage.  When you click any of these, a pop up window will appear and you can navigate to the document you wish to upload.  Once a document is uploaded, the title will be displayed on the application page.

Please pay close attention to the “Special Instructions to Applicants” regarding the required documents. You may need to combine multiple documents into a single file to submit them via the online application.

Please note that you can upload, delete, and re-upload documents as you work on your application, but once you have completed the submission of your application, you cannot edit these documents or upload additional ones.  At that point, to make changes you would need to withdraw and resubmit your application.  References are the only application page that remains editable after submission.

Can you tell me if a specific position (e.g. laborer, food service) is available?

All available positions are posted on-line at www.careers.uoregon.edu. If you need access to a computer or the internet to view applications, you may go to the Eugene Public Library. The Library is located in Downtown Eugene at 100 W 10th Avenue and can be reached at 541-682-5450. If you need assistance completing the online application, you may contact WorkSource Oregon-Lane County, which is located at 2510 Oakmont Way, and can be reached at 541-686-7736.

How long does it take departments to review applications? When will I know if I moved on in the search process?

Review time will vary depending upon a variety of factors, including the number of applicants, complexity of the position, and availability of the search committee members.  We make every effort to notify candidates as quickly as possible, typically via e-mail, as decisions are made throughout the interview process.  You can check the current status of your application by logging in to the applicant portal by clicking “Sign In” and entering your e-mail address and password. Then, you can check the “Current Status” listed under the job information under your application.

Where can I get assistance with viewing jobs or completing my online application?

From 8 a.m. to 5 p.m. weekdays, applicants can view jobs and get assistance completing an application at a kiosk in Human Resources at 677 East 12th Street (PeaceHealth North building), Suite 400. Other departments, such as Housing, may also offer assistance in departments in completing applications; see vacancy announcements for more information.

In addition, the Eugene Public Library provides computer and internet access, which can be used to view open positions and submit applications. The Library is located in Downtown Eugene at 100 W 10th Avenue and can be reached at 541-682-5450.

If the priority date deadline has passed, can I still apply?

As long as the position is still listed on the Current Opportunities webpage, it is still possible to submit an application. However, applications submitted after the priority deadline may not be considered; this will be at the discretion of the hiring unit/search committee.

The priority deadline for this position has passed. Who can I contact to find out where they are at in the process to see if it is still worth my time to apply?

You may email your inquiry to uocareers@uoregon.edu, citing the job title and job number from the posting.  We will pass your inquiry on to the hiring department.

Who do I address the cover letter to?

You may address the cover letter to the either the “Search Committee” or the “Hiring Manager.”  Specific names are not required.

I’ve already submitted my DD-214 to document my eligibility for veterans’ preference for a previous application. Why am I being asked to submit it again?

Veteran’s Preference is applied on a job-by-job basis, which allows you to decide whether or not to request preference on every job for which you apply.  You will need to upload your DD-214 or other accepted eligibility documentation every time you apply for a job and designate that you are a veteran or disabled veteran under the Oregon Veterans’ Preference statute.

What time do jobs officially close?

11:55pm Pacific Time on the date listed on the posting, unless there is another time listed in the vacancy announcement.  Applications must be completed AND submitted by that time.

If there is no “apply now” button, how do I apply?

Specific instructions on how to apply can be found in the job advertisement under “Special Instructions to Applicants."

I received an incomplete application message.  Can you please submit the application for me?

We cannot submit applications for applicants.  You can log in to the applicant portal at careers.uoregon.edu by clicking “Sign In” and entering your e-mail address and password. Incomplete applications will be noted on your home page, and you can click “Complete application” to open your saved application, check all fields, and submit.

How can I view the job description for the job I applied to?

You can log in to the applicant portal at careers.uoregon.edu by clicking “Sign In” and entering your e-mail address and password. Then, click the “View Application” button next to the job you want to see.  The first page will display the advertised job description. 

How do I view my application for the job I applied to?

You can log in to the applicant portal at careers.uoregon.edu by clicking “Sign In” and entering your e-mail address and password. Then, click the “View Application” button next to the job you want to see.  The first page will display the advertised job description, but the “View application” button at the bottom of the page will display your submitted application.

How do I verify my application was received?

You can log in to the applicant portal at careers.uoregon.edu by clicking “Sign In” and entering your e-mail address and password. The option to “View application” will be available next to any job that was applied to. 

Who can I talk to if I need more information on the job I want to apply to?

Please email uocareers@uoregon.edu and your request will be forwarded to the appropriate individual.

What veteran form is needed to receive preference?

Typically, the DD-214 is required.  UO will provide you with a secure method to upload this document after you have completed your application and designated on the voluntary form that you are a veteran.  This allows us to review your DD-214, a sensitive document, confidentially and separately from your application materials.  If you do not have a DD-214, please contact uocareers@uoregon.edu.

How do I complete the new hire form?

You can log in to the applicant portal at careers.uoregon.edu by clicking “Sign In” and entering your e-mail address and password. In the yellow bar across the top of your screen, click on “Complete the form” in the blue box. (See the screen print below.) Please complete all pages of the Employee Information Form before exiting the page.

MyTrack screen shot of applicant portal