The world has changed dramatically as COVID-19 has emerged and spread across the globe. Governments and public health agencies have mandated measures, including selective business closures. The University of Oregon has responded by doing whatever has been needed to adapt and meet our needs and those of our communities while trying to keep employees and students safe. As a manager, you’ve been in the middle of it all. UO relies on you to make rapidly changing strategy a reality, to implement new work practices, to motivate employees to do their best in what can be a scary and confusing environment. Your employees look to you as the representative of your organization. They come to you with their unique needs, concerns, and challenges, many of which, these days, you may never have encountered before nor know how to address.
Human Resources has assembled resources to support you as we make our way to Fall 2021 and beyond. Recognizing that time is a scarce commodity, we suggest that you start with the priority resources and then explore the additional learning opportunities and reference materials as you can.
Start with these priority resources.
Guide to Leading Teams in a COVID-19 World
This guide offers ideas and best practices for leading in this time of uncertainty, based on what’s known about effective management, what’s been learned from other disruptive or traumatic events, and the information that’s emerging about the range of emotional reactions and practical needs related to the COVID-19 pandemic. The content is adapted from the Leading Teams in a COVID-19 World booklet produced by Cascade Centers, the university's employee assistance program provider.
Employee Support Resources
As you engage and motivate your team, you will encounter a range of individual reactions and emotions as each employee navigates their own journey.
Familiarize yourself with employee resources so you are prepared to respond with compassion and understanding and direct an employee to these resources to meet their individual needs.
Ask for help.
As you encounter challenging situations as a supervisor, don’t be afraid to ask for help. Your manager may be able to offer guidance, or you might talk with an HR representative by contacting Employee and Labor Relations at firstname.lastname@example.org.
Supervisor Discussion Sessions
Talking about navigating the Path to Fall with other supervisors can provide you with insight and support. The virtual sessions will allow for open exchange among supervisors of employees working in-person, remotely, or a hybrid arrangement to discuss the implementation and use of the of supervisor talking points and address challenges and successes.
Session dates and times:
- June 8, 10:00 a.m. to 10:50 a.m.
- June 16, 9:00 a.m. to 9:50 a.m.
- June 24, 3:00 p.m. to 3:50 p.m.
- July 22, 3:00 p.m. to 3:50 p.m.
- July 29, 10:00 a.m. to 10:50 a.m.
The university's employee assistance provider, Cascade Centers, is also available to help you and your employees deal with both practical and emotional issues. For you, as a manager, the program offers access to a Management Consultation specialist, who can help you come up with practical strategies when you are faced with difficult or sensitive situations, such as how to:
- Respond to intense emotions on your team.
- Recognize signs of trauma and depression.
A management consultation can also provide guidance on dealing with specific employee issues and coaching to help you develop management skills. Connect with a consultant by calling 800-433-2320 or emailing email@example.com.
Explore additional learning opportunities and reference materials.
The following resources will help expand your knowledge and understanding of effective management particularly during challenging times.
Cascade Centers COVID-19 Resource Center (tip sheets and resources)
Leading During Times of Change (LinkedIn Learning, requires login)