Operating Systems/Network Analyst 1

o The College of Arts and Sciences invites applications for a full-time Operating System/Network Analyst. Position will work a flexible schedule based on operational needs, including work during evening or weekend hours, occasional overtime, and emergency coverage in a 24/7 environment.
o CAS is at the academic heart of the University of Oregon's teaching and research mission. The CAS Information Services group is responsible for the availability and reliability of servers belonging to departments in Humanities, Social Sciences, Natural Sciences, and the Dean's Office. These servers host critical applications used by more than 600 faculty, 400 Graduate Teaching Fellows, 12,000 students and 120 staff.
o This is a classified position represented by the SEIU 503, Oregon Public Employees Union.
o Due to budgetary shortfalls, the person appointed to this position may be required to take unpaid furlough days between September 1, 2009, and June 30, 2011.
o University of Oregon positions that are at least half-time are eligible for excellent benefits, including health and dental, employer-paid retirement, and tuition benefits for employee or an eligible dependent, sick and vacation leave.
o This recruitment is open to any applicant who meets the qualifications listed below.

TO QUALIFY YOU MUST HAVE:

... a basic foundation of knowledge in complex technical problem solving that would normally be obtained through a bachelor's degree, in a technical field preferably computer and information science, or equivalent technical training and/or extensive demonstrated independent technical problem solving experience.

In addition this position requires multi-faceted set of skills in computing, networking, and storage systems, including:
* Familiarity with operating systems: Windows Server and either Linux or Mac OS X Server or both;
* familiarity with hardware platforms from different manufacturers (e.g., IBM, Dell, Cisco and Apple);
* broad understanding of network operations and systems management procedures with significant experience in each area;
* knowledge of storage systems and background setting up and maintaining storage infrastructure.
* ability to manage multiple tasks concurrently while communicating progress and availability to multiple interdepartmental contacts;
* ability to communicate effectively with individuals from diverse backgrounds and cultures.

A BS degree in computer science or related field is desired but not required.

Microsoft, Apple and/or LPI certification is desired but not required.

DUTIES & RESPONSIBILITIES:

This position supports the College's server infrastructure. Duties include:
... monitoring system monitoring tools; performing periodic maintenance; performing hardware and operating system upgrades; installing new servers; solving interoperability problems.
... installing, maintaining, and upgrading applications; assigning user rights and privileges.
... assisting in administration of CAS Microsoft Active Directory presence within the University's forest; implementing group and security policies; creating disk shares and assigning quotas.
... documenting monitoring processes; producing and maintaining clear and thorough technical documentation as it pertains to operating procedures, change management and hardware/software inventories of the systems and network.

SUPPLEMENTAL QUESTIONS

To assist us in making the selection for this position, please respond to the following questions on a separate sheet(s) of paper. Number your responses to correspond to the questions and describe your experience and training related to each item. Make sure your experience and training described in your responses are included in your application.

1. Describe your experience running an Active Directory environment. Include information about the approximate number of users, workstations, servers, and software that you managed with this environment.

2. Describe an experience that demonstrates your ability to communicate effectively to a diverse group of stakeholders, including the strategies you have used in providing technical support.

3. Describe the steps you would use to troubleshoot a user report of failed exchange message delivery. Be specific about your overall strategy as well as your individual steps.

WORKING CONDITIONS:

Work site is a data center. Position requires ability to lift at least 30 pounds, climb, perceive color, physically use electronic PDAs (personal digital assistants) and test equipment with small screens and buttons.

APPLICATIONS:

Submit all application materials, including Human Resources Job Application form, supplemental questions and other relevant materials to:

Human Resources
463 Oregon Hall
5210 University of Oregon
Eugene, OR 97403-5210
Fax: (541) 346-2548

Note: During non-business hours, you may also submit your application materials at the yellow drop box located near the west entrance to Oregon Hall.

Human Resources Job Application must be filled out completely and turned in by the closing date or they will not be accepted. Make sure to keep a copy of your application packet for job interviews.

This announcement is available in alternate formats upon request. If you are a qualified applicant with a disability and need accommodation with the application process, please contact us for assistance.